The small-bump ride is very harsh from new. What could be the problem?
Your fork lowers may have tight bushings which was quite common on '07 Lyriks.
They simply won’t “bed in” as is commonly believed, the bushes need re-sizing. This process involves changing the shape of the bush within the lower leg, to fit the stanchions better and prevent binding when the leg is passed through. Using a combination of special tools and our experience, we can size your bushes for some slick, stiction free action. During a service we always re-size bushings, where necessary. If your fork becomes harsh over time, there is probably dirt inside and time for a service.
My 2-Step fork doesn't extend fully or have the quoted travel options. What's up?
The 2-Step system can malfunction very easily as there are many o-rings and seals that must all be in perfect condition for it to work. If you want a fork that is reliable and works better in all situations, your best option is to convert it to coil!
My Solo Air fork has a slight knock at the top of the stroke, why?
The air piston on Solo Air forks must move up and down, around 1mm on the air shaft, to allow the positive air to balance the negative air at top of the stroke. Without this balancing of positive and negative air the fork would feel harsh and have a very poor small bump ride. This air piston movement is what you can feel and cannot be removed completely. During a service we reduce it as much as it possible by fitting the latest modified air piston plus a few other things....